Shipping policy

 

SHIPPING POLICY

Shipment processing time for all orders are processed within 3-7 working days. This is in addition to the production time. We work with the best possible shipping providers but their delivery times are out of our control so can only give estimates.

State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes. 

Shipping rates and delivery estimates. Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Standard	3-10 business days	$5
Express - NA	3-5 business days	NA
Overnight - NA	1-2 business days	NA

*Shipping options can change from time to time depending on the season and what's available. 

 

SHIPMENT CONFIRMATION & ORDER TRACKING

Within 3-6 business days you will receive your tracking code via the email you used at checkout.

 

CUSTOMS, DUTIES & TAXES

Nastee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

DAMAGES

Nastee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

INTERNATIONAL SHIPPING POLICY

Nastee does offer international shipping. Please allow for 8-16 extra days to receive your package. 

 

RETURNS POLICY

Paying a $5 production fee for your exchanged items
Paying for postage of your new items

For more information, email support info@nastee.co.