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FAQ:

What is the delivery time for Express Shipping?

Paying for Express Shipping will speed up your delivery time, however it does not influence the production time. Please understand that our products are handmade and made to order. Standard production time is 3-7 business days before your order is shipped out. For more information, please head to our Production & Shipping page. 

When will I receive my Tracking Number?

You will receive a shipment confirmation email as soon as your order is on its way. This will include your tracking number. If you have not received a shipping confirmation email, your order is most likely still in the production phase. If you have not received any updates after 7 business days, please contact us. 

Can I send back an item and exchange it for a different size?

Currently we are not accepting any exchanges or returns due to health and safety. If your item arrived damaged or incorrect please email us to discuss a replacement or refund :) 

 I am a retailer interested in stocking Nastee.co products. Who do I contact? 

We would love to hear from you! Please send an email to sales.nastee@gmail.com for more information on our wholesale price list. 

 

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